Terms & Conditions

Welcome to Olira Wellness. By accessing our website (www.olirawellness.com) and purchasing our products, you agree to abide by the following Terms & Conditions. These terms are designed to protect both our customers and our business. Please read them carefully before using our services. Date- 19/Sep/2025

If you do not agree with any part of these Terms, you should discontinue using our website.

1. Company Information

  • Business Name: Olira Wellness

  • Domain: www.olirawellness.com

  • Email: olirawellness22@gmail.com

  • Phone: 7872646327

  • Address: VILL-KAILASHPUR, P.O-AMDAHI, P.S-FARIDPUR (Laudoha), Dist-PASCHIM BARDHAMAN, West Bengal, India

  • PIN Code: 713381

2. Eligibility

By using our website, you confirm that you are:

  • At least 18 years of age, or using the site under parental/guardian supervision.

  • Legally capable of entering into binding agreements.

  • Providing accurate and up-to-date information when making purchases.

3. Products & Services

  • Olira Wellness provides health, wellness, and lifestyle products for personal use.

  • Product descriptions, prices, and availability are updated regularly. However, errors may occur, and we reserve the right to correct them.

  • Product images are for illustration purposes only. Actual packaging and design may vary.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Payment methods accepted include UPI, credit/debit cards, net banking, and other secure payment gateways.

  • Orders will only be processed after successful payment confirmation.

  • In the event of failed transactions, Olira Wellness is not liable for delays or cancellations.

5. Shipping & Delivery

  • We aim to ship all confirmed orders within the specified timelines mentioned on our website.

  • Delivery times vary depending on location, courier services, and external conditions (holidays, weather, strikes, etc.).

  • Customers must provide a correct and complete delivery address. We are not responsible for delays or non-delivery due to incorrect details.

6. Returns, Refunds & Cancellations

  • For hygiene and safety reasons, returns are only accepted for unused, unopened, and undamaged products within the time frame specified in our Return Policy.

  • Refunds will be processed only after product inspection and approval.

  • Order cancellations must be requested before shipment. Once dispatched, cancellation requests cannot be entertained.

  • For detailed terms, please refer to our Return & Refund Policy page.

7. Customer Responsibilities

When using Olira Wellness, you agree not to:

  • Engage in fraudulent or unlawful activities.

  • Misuse the website for unauthorized or harmful purposes.

  • Copy, resell, or redistribute website content without prior permission.

8. Intellectual Property

  • All website content—including logos, text, product descriptions, and images—belongs to Olira Wellness.

  • Reproduction or misuse of any content without authorization is strictly prohibited.

9. Limitation of Liability

  • Olira Wellness is not responsible for any direct, indirect, or incidental damages arising from product use or website access.

  • All products should be used as per instructions provided by the manufacturer.

  • We do not provide medical advice. Please consult a healthcare professional before using any wellness product, especially if you have medical conditions, allergies, or are pregnant/nursing.

10. Privacy Policy

By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content, privacy practices, or services.

12. Modifications to Terms

Olira Wellness reserves the right to update or revise these Terms & Conditions at any time. Customers are encouraged to review this page periodically.

13. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will fall under the jurisdiction of Paschim Bardhaman, West Bengal courts.

14. Contact Us

For any questions regarding these Terms, please contact us:

  • 📧 Email: olirawellness22@gmail.com

  • 📞 Phone: 7872646327

  • 📍 Address: VILL-KAILASHPUR, P.O-AMDAHI, P.S-FARIDPUR (Laudoha), Dist-PASCHIM BARDHAMAN, West Bengal, India

  • 📮 PIN Code: 713381